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Current vacancies


At WIRED we are always looking for talented, committed individuals to join us.
WIRED is committed to promoting equality and dignity, challenging discrimination and encouraging social inclusion and is an accredited Investors In People employer. We welcome applications from all sections of the community, including older people. 
WIRED is committed to Safer Recruitment Practices. Enhanced DBS check required for appropriate roles

​Shop Mobility Customer Service Assistant

  • 28 hours per week​
  • £8.50 per hour (actual annual salary £12,376)
  • 27 days annual leave (pro rata) plus public holidays
  • Pension in accordance with auto enrolment

WIRED provide mobility scooter hire and shop mobility services from a range of locations across Wirral. As part of the ongoing development and expansion of the Shop Mobility Service WIRED require a Customer Service Assistant. The role will be based at WIRED’s Birkenhead Shop Mobility Centre located at 5 St John Street, Birkenhead and Liscard Crescent, Wallasey.

​he key duties of the role include:

  • ​Meeting and greeting shop mobility customers
  • Taking payment for scooter hire
  • Updating customer records/customer database
  • Responding to telephone and email enquiries
  • Keeping the services social media up to date with good news stories etc
  • Keeping the reception area clean and tidy and clutter free so that it is safe and accessible for service users
  • Replacing batteries on scooter and other basic maintenance tasks (training can be provided, previous mechanical knowledge not required)

The successful applicant will have the following skills and personal qualities;

  • ​Good time keeping
  • Excellent telephone manner
  • Good face to face communication and listening skills
  • Good IT skills – Word, Excel, email (outlook)
  • Professional, courteous, customer focussed attitude
  • Willingness to learn new and varied skills
  • Willingness to work flexibly to support the operation of the Resource Centre
  • Full Driving Licence 

This is an excellent opportunity for someone to join WIRED at an exciting time, when the shop mobility service is looking to expand and develop its services. 

How to apply: by 21st December 2018

Please download the application pack from this page. Please submit your competed application pack via email by the 21st December 2018. For more information contact Lynn Griffiths on 0151 670 0777

Recruitment conducted in accordance with WIRED’s Equality and Diversity policies and procedures. WIRED is committed to Safer Recruitment Practices. Enhanced DBS check required. WIRED welcomes applications from disabled people

Customer Service Apprentice​

  • 35 hours per week
  • £3.70 per hour with performance related increases available

WIRED provide mobility scooter hire and shop mobility services from a range of locations across Wirral. As part of the ongoing development and expansion of the Shop Mobility Service WIRED require a Customer Service Apprentice. The role will be based at WIRED’s Birkenhead Shop Mobility Centres located at 5 St John Street, Birkenhead and Liscard Crescent, Wallasey.

The key duties of the role include assisting with:

  • ​Meeting and greeting shop mobility customers
  • Taking payment for scooter hire
  • Updating customer records/customer database
  • Responding to telephone and email enquiries
  • Keeping the services social media up to date with good news stories etc
  • Keeping the reception area clean and tidy and clutter free so that it is safe and accessible for service users

The successful applicant will have the following skills and personal qualities;

  • ​Good time keeping
  • Excellent telephone manner
  • Good face to face communication and listening skills
  • Good IT skills – Word, Excel, email (outlook)
  • Strong literacy and numeracy
  • A good understanding of how to use the internet and social media
  • A strong work ethic and a desire to progress within the organisation

This is an excellent opportunity for someone to join WIRED at an exciting time, when the shop mobility service is looking to expand and develop its services. WIRED has a proven track record of supporting apprentices to grow and develop within the organisation and to progress to other opportunities.

How to apply: Submit your cv to WIRED at contact@wired.me.uk by 21st December 2018

For more information contact Lynn Griffiths on 0151 670 0777

Recruitment conducted in accordance with WIRED’s Equality and Diversity policies and procedures. WIRED is committed to Safer Recruitment Practices. Enhanced DBS check required. WIRED welcomes applications from disabled people

Mediator - SEND - Wirral SEND Partnership

Salary: £75 per session

Summary of role
Wired is a registered charity that provides a range of services to disabled adults, children, young people, parents and carers. WIRED is now looking to recruit a self-employed SEND Mediator on a sessional basis.

The objective of the SEND Mediator is to facilitate dispute resolution usually, but not exclusively, between families and the Local Authority or Clinical Commissioning Group. The aim is to reduce the need for litigation and to improve relations where there has been historic conflict.

The SEND Mediator will need to understand the appropriate legal test to be applied in each session and to undertake training around legislation related to SEND such as the Children and Families Act (2014), the SEND Code of Practice (2015) and the Equality Act (2010). Additional training can be provided in relation to this.

The SEND Mediator must consistently demonstrate the highest levels of neutrality and impartiality and show a commitment and drive to facilitate a resolution in-line with the best interests of the child or young person.

The SEND Mediator must be emotionally resilient and responsive under what can be challenging circumstances at times. The SEND mediator must be able to follow instructions from the Mediation and Disagreement Resolution Service Manager and will arrange and undertake regular professional supervision via an experienced and qualified mediation supervisor, evidence will need to be provided of these arrangements.

For more information about this role please call Natalie Johnson on 0151 522 7990 or email contact@wired.me.uk. To apply, please download the Mediator Job Description and Person Specification and submit a completed WIRED application form​ to contact@wired.me.uk.


Applications from under-represented groups are welcome. CVs will not be accepted.